Privacy Policy – Kingborough Family Church

Kingborough Family Church is committed to protecting your privacy. As part of Acts Global Churches, we uphold the principles of integrity, care, and stewardship—including how we handle your personal information.

This Privacy Policy outlines how we collect, use, store, and protect your personal information in line with the Australian Privacy Principles under the Privacy Act 1988

1. What information do we collect?

We may collect personal information like:
– Your name, contact details (e.g. phone, email, address)
– Family and emergency contact information
– Date of birth or age group
– Ministry involvement, preferences, and feedback
– Donation information (e.g. amounts given and method, but not your bank details unless necessary)
– Photos/videos taken at church events (used with care)

We only collect information that is necessary for our ministry, pastoral care, community activities, or legal obligations.

2. How do we collect your information?

We collect information:
– When you attend church services or events
– When you complete a form (online or paper) or register for an event
– When you give feedback or communicate with us
– When you donate or sign up for a ministry team, life group, or newsletter

We will always try to collect your information directly from you, unless it’s unreasonable or impractical.

3. Why do we collect your information?

We collect your information to:
– Provide pastoral care and spiritual support
– Communicate about church news, events, and ministries
– Organise rosters, teams, and small groups
– Manage donations and comply with legal/financial obligations
– Improve how we serve our church family and community

We only use your information for the reason it was collected, or with your permission.

4. Who do we share your information with?

We will never sell your personal information.

We may share it with:
– Our staff, volunteers, or team leaders (as needed for ministry purposes)
– Acts Global Churches (for administrative or reporting requirements)
– Service providers (e.g. secure database or email systems)
– Authorities if required by law

All access is limited to those who need the information to serve or support you.

5. How do we store and protect your information?

Your information is stored securely in physical and digital formats, and we take reasonable steps to:
– Keep your data safe from misuse, loss, or unauthorised access
– Store digital data in password-protected systems
– Destroy or de-identify information we no longer need

6. Accessing or updating your information

You can ask to view, correct, or update your personal information at any time. Just contact us using the details below.

Contact:
Kingborough Family Church
Email: office@kfc.church
Phone: (03) 6229 2196
Address: 11 Glory Place, Huntingfield, 7055

7. Updates to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website or from the church office.
This policy was last updated in August 2025